FAQs

We accept all major credit cards, PayPal, and Shopify Pay for a secure and easy checkout

We offer a no-questions-asked, money-back guarantee. If you or your pet aren't 100% happy, we'll make it right

We process orders quickly, but reach out to 856-287-7484 as soon as possible and we’ll do our best to catch it before it ships!

All products have exact instructions. If you still need help just email us at Support@purrfectpethaven.com

Yes! We stand by our quality. Our premium grooming gear and hardware are covered against defects so you can shop with confidence

Currently, we focus on serving our pet parents within the USA. This helps us ensure faster shipping times and better service

You can use our Track Your Order link in the main menu or click the link in your shipping confirmation email.