Have questions about our pet supplies, need help choosing the right products, or want to share feedback? Our friendly team of pet enthusiasts is here to help!

Get in Touch

Customer Service

  • Email: Support@purrfectpethaven.com
  • Phone: 856-287-7484
  • Address: 326 Hazel Ave, West Berlin, NJ 08091
  • Hours: Monday-Friday 9:00 AM - 6:00 PM EST
  • Response Time: We typically respond to emails within hours

How We Can Help

Order Support

Need assistance with your order? We're here to help with:

  • Order status and tracking information
  • Product recommendations and sizing guidance
  • Returns and exchanges
  • Shipping questions and delivery updates
  • Product defects or damage reports

Product Recommendations

Not sure which products are right for your pet? Our team can help you choose:

  • New Pet Parents: Essential supplies for puppies and kittens
  • Senior Pet Care: Comfort and health products for aging pets
  • Behavioral Issues: Training tools and anxiety solutions
  • Special Needs: Products for pets with specific health requirements

Connect With Us

Stay updated on new products, pet care tips, and special offers:

  • Newsletter: Sign up for exclusive deals and pet care tips
  • Social Media: Follow us for daily pet inspiration and product updates

Feedback & Reviews

We love hearing from our customers! Share your experience:

  • Leave product reviews to help other pet parents
  • Send us photos of your pets enjoying our products
  • Suggest new products you'd like to see in our store

We're Pet Parents Too!

Our team consists of dedicated pet lovers who understand the joys and challenges of pet ownership. When you contact us, you're talking to people who genuinely care about you and your furry family members.

Get in touch

We're available 24/7 to assist. Just let us know what we can help you with and we'll do our best.

We'll aim to get back to you within 24 hours.